Question 1

How fast can Floodline Restoration Co. get to my house?

Accepted Answer

For active water damage in White Plains and the immediate surrounding towns, we aim for same-day dispatch during our operating hours. Our coordinators answer the phone Monday through Friday 7:30 AM to 8:00 PM and weekends 8:30 AM to 7:00 PM. When you call (914) 359-3773, you'll learn exactly when a crew can reach your address based on where our teams are working that day.

Question 2

Will my insurance cover water damage restoration?

Accepted Answer

Most homeowner policies cover sudden and accidental water damage, like a burst pipe or an appliance failure. Whether your specific claim is covered depends on your policy terms and the cause of the loss. Floodline Restoration Co. handles direct insurance billing and coordinates with your adjuster throughout the job, so you're never stuck relaying messages between contractor and carrier. We document everything from day one, which helps your claim move faster. Call us for a free evaluation, and we'll help you understand what your policy likely covers.

Question 3

Do you only handle water damage, or do you restore fire and mold damage too?

Accepted Answer

Floodline Restoration Co. handles water, fire, and mold damage restoration. The same crews that dry your house after a flood can rebuild it after a fire and remediate mold when moisture has sat too long. Every project, regardless of the cause, follows the same standard: a written scope before work starts, daily documentation while it's underway, and a 90-day guarantee in writing when we're done. The Keystone Standard applies to all three service lines.

Question 4

What's the difference between drying a house and actually fixing it?

Accepted Answer

Drying means removing water and moisture until building materials hit the dry standard, the measurement that says the structure won't support mold growth or further deterioration. Fixing, or reconstruction, is what comes after: replacing drywall, flooring, cabinets, and anything else that couldn't be saved. Floodline Restoration Co. does both under one roof. That matters because the team that dried your home knows exactly where the water reached, and no one has to re-learn the job halfway through.

Written by Curt Bowman, Owner at Floodline Restoration Co., serving White Plains, NY and surrounding communities since 2010.

Service Areas

Greater White Plains Area

White Plains

Hartsdale

Elmsford

Scarsdale

Valhalla

Ardsley

Port Chester

Nearby Communities

Harrison

Irvington

Dobbs Ferry

Tarrytown

Eastchester

Thornwood

Extended Service Area

Tuckahoe

Pleasantville

Greenwich

Armonk

Chappaqua

Greenville

Rye Brook

Don't see your city?

Request a Free Estimate in White Plains